Nuqta - Terms of Service
Welcome to Nuqta, a blood donation platform designed to connect blood donors and recipients in real-time. These Terms of Service (“Terms”) govern your use of the Nuqta mobile application and related services (collectively, the “Service”).
By accessing or using Nuqta, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.
1. Service Description
Nuqta is a healthcare technology platform that:
- Connects blood donors with recipients based on location and blood type compatibility
- Facilitates voluntary and paid blood donations
- Uses machine learning algorithms to assess donor health suitability
- Provides real-time location services for finding nearby donors/recipients
- Manages blood donation requests and donation history
Important Notice: Nuqta is a facilitating platform only. We do not provide medical services, conduct blood draws, or guarantee the availability of donors or recipients.
2. Eligibility and Account Registration
2.1 Age Requirements
- You must be at least 18 years old to use Nuqta
- Users under 18 may use the Service only with parental consent and supervision
2.2 Account Registration
- You must provide accurate, complete, and current information during registration
- You are responsible for maintaining the confidentiality of your account credentials
- You must verify your email address and phone number to access full Service features
- You agree to notify us immediately of any unauthorized use of your account
- All health-related information you provide must be truthful and current
- You must update your health status if there are any changes that might affect donation eligibility
- Providing false health information may result in immediate account termination
We collect and process:
- Identity Information: Name, email address, phone number, date of birth
- Health Information: Blood type, health assessment data, donation history
- Location Data: Real-time location for donor-recipient matching
- Communication Data: Messages between users, request details
3.2 Health Data Processing
- Health assessments are processed using machine learning algorithms to determine donation eligibility
- Health scores are calculated based on your provided health information
- This data is used solely for safety purposes and matching suitable donors with recipients
3.3 Location Data
- We collect precise location data to connect nearby donors and recipients
- Location sharing can be disabled, but this will limit Service functionality
- Location data is not stored permanently and is used only for active matching
4. User Responsibilities and Conduct
4.1 Donor Responsibilities
- Ensure you meet all health requirements for blood donation
- Provide accurate health information and update it when necessary
- Follow all pre-donation guidelines and restrictions
- Attend scheduled donation appointments punctually
- Inform recipients of any health changes that might affect donation safety
4.2 Recipient Responsibilities
- Provide accurate information about blood type and urgency requirements
- Respect donors’ time and commitment
- Follow proper medical channels for blood collection and transfusion
- Verify donor credentials through proper medical facilities
4.3 Prohibited Conduct
You may not:
- Provide false or misleading health information
- Use the Service for any illegal or unauthorized purpose
- Harass, abuse, or harm other users
- Attempt to bypass health assessment algorithms
- Share another person’s personal or health information
- Use the Service if you are medically ineligible to donate blood
- Engage in any commercial blood trading outside the platform’s paid donation feature
6. Payment and Donations
6.1 Voluntary Donations
- Voluntary donations involve no monetary exchange
- Donors participate purely for humanitarian purposes
- Recipients should express gratitude but are not required to provide compensation
6.2 Paid Donations
- Paid donations involve agreed-upon compensation between donors and recipients
- Nuqta facilitates these arrangements but does not guarantee payments
- All payment disputes must be resolved between the parties involved
- Nuqta may charge a small service fee for facilitating paid donations
6.3 Payment Security
- We use secure payment processing systems
- We do not store complete payment card information
- Users are responsible for payment method accuracy and authorization
7. Privacy and Data Protection
7.1 Data Security
- We implement reasonable security measures to protect your personal and health information
- Your health data is encrypted and stored securely
- Access to sensitive information is restricted to authorized personnel only
7.2 Data Sharing
- We do not sell your personal information to third parties
- Health information is shared only with matched donors/recipients with your consent
- Location data is shared only for active matching purposes
- We may share anonymized, aggregated data for research purposes
7.3 Data Retention
- We retain your information as long as your account is active
- Health assessment data may be retained for safety and legal compliance purposes
- You can request account deletion, which will remove most personal data
- Some information may be retained for legal compliance requirements
7.4 Your Rights
- You have the right to access, update, and delete your personal information
- You can opt-out of location services (with limited Service functionality)
- You can request a copy of your data
- You can withdraw consent for data processing (may result in Service termination)
8. Third-Party Services
8.1 Integrated Services
Nuqta integrates with:
- Payment Processors: For handling paid donations
- Map Services: For location-based matching
- Email Services: For communication and verification
8.2 Third-Party Responsibility
- Third-party services have their own terms and privacy policies
- We are not responsible for third-party service practices or failures
- Users should review third-party terms before using integrated features
9. Intellectual Property
9.1 Nuqta’s Rights
- Nuqta and all related trademarks, logos, and content are our intellectual property
- You may not use our intellectual property without written permission
- The Service’s software, algorithms, and design are protected by intellectual property laws
9.2 User Content
- You retain rights to content you create on the platform
- By using the Service, you grant us a license to use your content for Service operation
- You represent that you have the right to share any content you provide
Thank you for being part of the Nuqta community. Together, we can help save lives through safe and efficient blood donation. 🩸